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Terms of Service

Last updated: July 2026

Note: This is a standard template policy provided for transparency. It has not been reviewed by a lawyer. For binding legal terms specific to a large booking, corporate event, or investment, please contact us directly to confirm terms in writing.

1. Bookings & Payment

A valid CNIC or passport matching the booking details is required from every guest at check-in. An advance payment is required to confirm a room booking; your room is locked in once that payment is confirmed. We accept cash on-site, bank transfer, EasyPaisa, and JazzCash unless otherwise stated.

2. Crescent Grove Venue Bookings

Bookings for the Outdoor Lawn & Fire Pit Courtyard, Executive Meeting Hall, Crescent Grove Café & Lounge, or a Full Complex Buyout follow the same identification and payment principles. A security deposit, where charged, is refundable subject to the venue being returned undamaged and any catering add-ons being paid in full.

3. Cancellations & Refunds

See our full Cancellation & Refund Policy for details.

4. Guest Conduct

No smoking indoors. Quiet hours are from 11:00 PM to 7:00 AM. Only registered guests are permitted in guest rooms. Pets are not allowed unless pre-approved. Guests are responsible for any damage to the room, venue, or property beyond normal wear and tear, and will be charged for repair or replacement.

5. Investor Dashboard & Investment Terms

Any financial projections, ROI estimates, occupancy figures, or valuation metrics shown on our Investor Dashboard are for informational and illustrative purposes only, and are visible only to existing investors signed in to that dashboard. They do not constitute a guaranteed financial yield, a binding investment offer, or financial advice. Any actual investment in Horizon Inn or the Crescent Grove Event & Hospitality Complex is subject to a separate, formal agreement signed by both parties.

6. Limitation of Liability

Horizon Inn is not liable for indirect or consequential losses arising from use of this website or its booking system, to the extent permitted by applicable law.

7. Governing Law

These terms are governed by the laws of Pakistan.

8. Changes to These Terms

We may update these terms from time to time. The "Last updated" date above reflects the most recent revision.

9. Contact Us

For questions about these terms, please contact Horizon Inn using the details on our Contact page.