Privacy Policy

Last updated: July 2026

Note: This is a standard template policy provided for transparency with our guests. It has not been reviewed by a lawyer for compliance with a specific jurisdiction's data protection law. If you have specific privacy concerns, please contact us directly using the details below.

1. Information We Collect

When you make a booking, submit a review, or contact us, we may collect: your name, phone number, email address, postal address, CNIC or passport number (required by law for guest registration), payment or transaction reference details, and any message or notes you provide us.

2. How We Use Your Information

To create and manage your booking or reservation, at Horizon Inn or the Crescent Grove Event & Hospitality Complex.
To verify guest identity at check-in, as required by local guest-registration regulations.
To process payments and issue invoices.
To respond to enquiries and review submissions.
To manage an investor account, for existing investors, including capital, valuation, and dividend records.

3. How We Store Your Information

Your data is stored in our booking and management system, hosted on cloud infrastructure (Render and Turso). We do not sell your personal information to third parties. Payment details you submit (e.g. bank transfer or mobile wallet transaction references) are used solely to verify and reconcile your payment.

4. Sharing Your Information

We share information only where necessary: with payment processors or banks to confirm a transaction, or where required by law (for example, guest registration records requested by local authorities).

5. Your Rights

You may request a copy of the personal data we hold about you, ask us to correct inaccurate information, or request deletion of your data (subject to any legal record-keeping requirements we must follow, such as financial and guest-registration records). To make a request, contact us using the details below.

6. Cookies

Our website uses only the minimum technical cookies/local storage required for the site to function (for example, keeping you signed in to the Admin or Investor Dashboard). We do not use third-party advertising trackers.

7. Contact Us

For any privacy questions or requests, please contact Horizon Inn using the phone number or email address listed on our Contact page.